The Intelligence Transfer Centre (ITC) is proud to present the Impact of AI in the Public Sector Seminar, taking place on 22–23 July 2026 at CSIR, Pretoria.
As governments and public institutions accelerate their digital transformation journeys, artificial intelligence is rapidly emerging as a critical driver of efficiency, service delivery, and evidence-based decision-making. This conference provides a dedicated platform for exploring how AI is reshaping the public sector, while also addressing the governance, ethical, and operational considerations that come with its adoption.
The event will bring together senior government officials, policymakers, ICT leaders, public sector executives, data and digital transformation specialists, as well as private sector technology partners. Together, they will examine how AI can be responsibly integrated into public administration to improve service delivery, enhance transparency, and strengthen institutional performance.
Key discussions will focus on the current state of AI readiness across government, capacity building through training and education, and the use of global policies and regulatory frameworks that support responsible AI adoption. The programme will also explore practical applications of AI in areas such as citizen services, resource optimization and infrastructure planning.
In addition, the conference will address critical themes including data governance, POPIA, workforce readiness, and the ethical implications of AI in public decision-making. Delegates will gain insight into both the opportunities and risks associated with emerging technologies, as well as real-world case studies from departments already implementing AI-driven solutions.
More than a technology-focused dialogue, the conference serves as a strategic platform for shaping the future of public sector transformation. It fosters collaboration between government and industry, enabling knowledge exchange that supports smarter, more efficient, and more responsive public institutions.
The Impact of AI in the Public Sector Conference is a must-attend event for leaders committed to driving innovation, improving service delivery, and positioning government at the forefront of digital transformation.
